Runway 7 Fashion
Terms and conditions
Runway 7 Tickets – Terms and Conditions
Agreement
By purchasing a ticket for any Runway 7 event, you agree to be bound by the following terms and conditions (“Terms”). Runway 7 reserves the right to update and change these Terms at any time without prior notice. Any new features that enhance or augment the current ticketing process, including the release of new tools and resources, shall be subject to these Terms. Continued use of our services after any such changes will constitute your consent to those changes.
Violation of any of the terms below will result in the cancellation of your ticket and forfeiture of any right to a refund. You agree to use our ticketing system at your own risk.
Terms and Conditions for NYFW Event at Runway 7
1. Payment Methods
For the convenience of our attendees, the accepted payment methods on runway7fashion.com are American Express, Visa, and MasterCard.
2. Order Confirmation
After making a payment on our website, you will receive a confirmation email containing a QR code. If you do not receive the QR code, please check your junk email folder. If you still cannot locate it but see that your card has been charged, please contact us at tickets@runway7fashion.com for assistance.
3. Ticket Information
- Tickets purchased through our website, whether for in-person attendance or virtual access to Runway 7 shows, grant entry to all scheduled events.
- It is the customer’s responsibility to utilize their tickets; all sales are final and non-refundable.
- Tickets are sold exclusively through our website; any tickets not purchased through our site may be fraudulent.
- Tickets are transferable; if the original purchaser cannot attend, they may transfer their ticket to another person. The new guest must present a valid QR code at the door, which can only be scanned once. To transfer ownership of the ticket, you must contact tickets@runway7fashion.com. Changes can be made up to one week before the opening show.
- Seat availability will be managed exclusively by Runway 7 Fashion.
4. Rescheduling or Cancellation of an Event
- If a designer showcase is rescheduled, customers may request a refund or credit up until one week before the opening show day. This allows the guest to attend the rescheduled show or any other show of their choice within one year from the ticket purchase date.
- In the event of a complete cancellation of a show, customers will receive a full refund. The timing of refunds will be determined solely by Runway 7 Fashion.
5. Changing Show Day/Time
You may request a change to the show date or time by emailing tickets@runway7fashion.com. Please include your order number, the originally purchased show time, and the desired new show time. We will accommodate the change as availability permits. If the selected seats are not available for the new show date, your request cannot be fulfilled.
6. Waiting Time
For attendees with reserved seating, the maximum waiting time is 30 minutes. If this time is exceeded, we reserve the right to relocate you. Please be respectful of our designers and their showcases by arriving on time.
7. QR Code Presentation
You must present the QR code from your ticket at the door. Failure to do so will result in denied entry to the event. If you do not attend the show for which you purchased tickets, no refund will be issued.
8. Ticket Codes
- During the ticket sales season, discount codes will be activated, and their validity and availability will be limited.
- Discount requests will not be honored if the discount code is not applied at the time of purchase.
- Only one discount code can be used per transaction.
- The active period of discount codes is at the discretion of Runway 7 and may change without prior notice.
9. Conduct: Cancellation and Expulsion
Any individual demonstrating misconduct or using inappropriate or discriminatory language inside the venue or in line will be removed immediately without the right to a refund. By purchasing a ticket, you consent to any review measures deemed appropriate by venue authorities. Resistance to these measures may result in denied access to the show without the possibility of a refund. Outside liquor, sharp objects, and disruptive items (such as noise makers) are prohibited.
10. Acceptance of Image Use
By attending the event, you grant permission for Runway 7 to use any audiovisual material in which you appear for promotional purposes across our platforms and publications. Any content shared by attendees on social media may be used by Runway 7 for any promotional purpose.
Runway 7 Live Stream Tickets – Terms and Conditions
Agreement
By purchasing a virtual ticket for the Runway 7 Fashion New York Fashion Week live stream (“Service”), you agree to be bound by the following terms and conditions (“Terms of Service”).
Runway 7 Fashion reserves the right to update and modify the Terms of Service at any time without prior notice. Any new features or changes that enhance or alter the current Service will also be subject to the Terms of Service. Continued use of the Service after any such changes will constitute your acceptance of those modifications.
Runway 7 Live Stream Tickets – Terms and Conditions
- No Refunds Policy
All sales of virtual tickets for the Runway 7 New York Fashion Week live stream are final. We do not offer refunds under any circumstances. However, changes in the date of attendance (e.g., switching from a show on February 6th to a show on February 7th) are allowed until one week before the start of the event. Requests for date changes must be made in writing and submitted via tickets@runway7fashion with the subject: “Date Change Request – [Your Ticket Order Number]”.
- In the case of complete cancellation of a show, the customer will receive a refund. The refund process will be exclusively handled by Runway 7 Fashion.
- Age Requirement
By purchasing a virtual ticket, you affirm that you are at least 18 years of age. Purchases made by individuals under this age will be considered invalid, and Runway 7 reserves the right to cancel any such tickets without refund. - Account Registration and Security
- You must be a human to purchase virtual tickets. Accounts created by automated systems, bots, or other non-human entities are not allowed.
- You are required to provide your full legal name, a valid email address, and any additional information necessary to complete the purchase.
- Your account and login credentials are for your personal use only and may not be shared with others.
- You are solely responsible for maintaining the security of your account and password. Runway 7 will not be held liable for any loss or damage due to your failure to protect this information.
- Content and Activity
- You are responsible for all content posted and activity conducted through your account (e.g., comments).
- Any person who demonstrates misconduct and uses inappropriate or discriminatory language in comments will be removed immediately without the right to claim or request a refund.
- A single person or entity may not operate more than one account to purchase or access Runway 7’s virtual tickets or live stream services.
- Legal Compliance
- Your use of the virtual ticket and live stream services must comply with all local, state, and federal laws. Any use of the Service for illegal purposes, including but not limited to copyright violations, is strictly prohibited.
- Unauthorized use of any video content related to the Runway 7 live stream, including recording, reproducing, or distributing without explicit written consent, will result in legal action. We reserve the right to pursue criminal or civil charges for unauthorized use of copyrighted material.
- Discount Codes
- During the ticket sales season, discount codes will be activated, and their validity and availability will be limited.
- Discount codes must be applied at the time of purchase. Requests for discounts after the purchase has been completed will not be accepted if the discount code was not used during the checkout process.
- Non-Commercial Use
- The live stream tickets and access are provided solely for personal and non-commercial use. You may not utilize the live stream service to generate revenue, whether through resale, advertising, or any other means.
Thank you for choosing to be part of the Runway 7 Fashion New York Fashion Week experience. We are committed to delivering an unforgettable event, and we appreciate your support and cooperation in ensuring a seamless and enjoyable experience for all.
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, FULLY UNDERSTAND ITS CONTENTS, AND AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS SET FORTH HEREIN. BY PURCHASING A TICKET, YOU COMMIT TO COMPLYING WITH ALL POLICIES AND GUIDELINES OUTLINED ABOVE. YOU ALSO UNDERSTAND THAT ANY VIOLATION OF THESE TERMS MAY RESULT IN THE TERMINATION OF YOUR ACCESS TO THE EVENT WITHOUT REFUND, COMPENSATION, OR PRIOR NOTICE.