Terms and Conditions
Runway 7 Merchandising – Terms and Conditions
Agreement
Returns and refunds.
By making a purchase of merchandise from the Runway7 store, operated by Runway7 LLC (commercially known as Runway7), you agree to the following terms and conditions. Runway7 LLC reserves the right to update or modify these terms at any time, without prior notice. Any new features or tools added to the checkout process, including the introduction of new payment options or shipping methods, will be subject to these terms.
We will notify you of any changes by updating the “Last Updated” date on these Legal Terms. You will be bound by, and will be deemed to have become aware of and accepted, any changes to the revised Legal Terms through your continued use of the Services after the date of posting of the revised Legal Terms.
You waive any right to receive specific notice of each change.
It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be bound by, and will be deemed to have become aware of and accepted, any changes to the revised Legal Terms by your continued use of the Services after the date of posting of the revised Legal Terms.
We recommend that you print a copy of these Legal Terms for your records.
Return
We have a 30 day return policy, which means you have 30 days after receiving your item to request a return.
In order to make a return, the item must be in the same condition in which you received it, unused, with tags and in its original packaging, you will also need the receipt or proof of purchase, discounted or promotional products are not eligible for return, unfortunately, we cannot accept returns of sale items or gift cards.
To initiate a return, you can contact us at the following email: merch@runway7fashion.com
with the subject line: «merch returns and refunds»
Please note that returns should be sent to the following address 10 times square, New York, NY, 10018, USA.
If your return is accepted, we will provide you with instructions, including a return label and details on where to send your package. Returns sent to us without a prior request and confirmation will not be accepted. We will send you a return label, as well as instructions on how and where to ship your package. Items returned without prior request for return will not be accepted. Please note that if your country of residence is not the United States, the shipment of your items may take longer than expected.
Please note that for customers residing outside the United States, additional transit times may apply for returns. For any questions about returns, please feel free to contact merch@runway7fashion.com. «merch returns and refunds»
You can always contact us with any return inquiries at info@runway7fashion.com.
If the item is shipped to the European Union, you have the right to cancel or return your order within 3 days for any reason and without justification. As in the previous case, the item must be in the same condition in which you received it, unused. condition in which you received it.
received, unused, with tags and in its original packaging. original packaging. You will also need the receipt or proof of purchase.
Damage and Problems
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can assess the problem and fix it.
The fastest way to ensure you receive what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new
new item.
Please contact us if you have any specific questions about your items.
European Union 3-day cooling off period.
Notwithstanding the above, if the goods are shipped to the European Union, you have the right to cancel the order.
European Union, you have the right to cancel or return your order within 3 days for any reason and without justification.
any reason and without justification. As in the previous case, the item must be in the same condition in which you received it, unused, with tags and in its original packaging.
original packaging.
You will also need the receipt or proof of purchase.
Refunds
We will notify you once we have received and inspected your return to let you know whether or not the refund has been approved.
the refund has been approved or not. If approved, you will be automatically refunded in the original
automatically in the original form of payment within 10 business days. Please note,
Remember that it may take some time for your bank or credit card issuer to process and post the refund.
If it has been more than 15 business days since we have approved your refund,
please contact us at merch@runway7fashion.com. «merch returns and refunds»
Exchanges
To make the exchange process as quick as possible, we recommend that you return the item for a refund and place a new order for the replacement item.
If you wish to exchange an item for another, please follow the same return procedure and place a new order for the product you wish to receive.
ACKNOWLEDGEMENT
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, FULLY UNDERSTAND ITS CONTENT, AND AGREE TO BE BOUND BY ALL TERMS AND CONDITIONS SET FORTH HEREIN. BY PURCHASING ONE OR MORE MERCH ITEMS, YOU COMMIT TO COMPLY WITH ALL POLICIES AND GUIDELINES LISTED ABOVE. YOU ALSO AGREE THAT ANY VIOLATION OF THESE TERMS MAY RESULT IN THE CANCELLATION OF YOUR ACCESS TO THE SERVICE WITHOUT REFUND, COMPENSATION, OR PRIOR NOTICE.
